A strong service culture is the key to customer loyalty, but it does not occur by itself. Let's talk about how to create and maintain it.
The main thing is that regular assessment of the network branches' activity should be systematic and have maximum coverage: operations, employee responsibilities, etc. How do this?
We have prepared another article for you, this time about the benefits of using checklist methodology in the gas stations network.
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In any company there are issues in communication between employees. This task can be solved by organizing regular operational audits.
Internal regulations, and arranging corporate meetings and team building events are usually developed for this purpose. But how do you know if all these actions are in vain?
Businesses can rarely exist without partnerships. Regular monitoring of joint work will make it more effective, and there is one important thing to consider.
A large budget gives the maximum space for experiments, and the mass market takes over the most successful concepts.
QVALON was designed for use within the company to monitor compliance with corporate standards. However, that doesn't mean the system can only be used this way. QVALON's capabilities are much wider.
If a manager is dissatisfied with the work of a retail network, he/she may resort to having company audits performed, hoping to correct the situation. However, even the most thorough audits won't yield results if you forget about two important factors.
The in-store purchase journey starts with a first impression at the display window, moves to browsing, selection, fitting, and finally checkout. This article is about final part of this journey.
If a store does not measure performance against KPIs, it could be the manager's fault, as well as the circumstances beyond his control. We'll figure out how to separate one from the other.
QVALON has two tools that may seem similar at first glance but solve completely different issues. We will talk about checklists and surveys.
In this article, we’ll take a look at 2 of the most important areas in any Fashion Retail business-the warehouse, and the Sales Floor.
The task of any fashion retailer is to create an unforgettable aesthetic atmosphere for the customer, design a comfortable shopping experience, and provide high-class service and services. This article is about it.
In this article we describe in detail how QVALON can be used in fashion stores and the peculiarities of operating activity in fashion stores.
Monitoring the executive discipline of subordinates is an important task for any manager. Everyone solves it differently. QVALON offers another way of doing things that has several advantages over others.
It is not a secret that even in the active working rhythm of a sales network manager there are still monotonous routine operations that take up precious hours to solve global problems. QVALON has one less problem like this.
We are often asked if QVALON can affect the company's financial results. Of course, it can be done most positively, if the system is properly managed.
Do you know when an operational audit is needed? What are the signs that the company has growth points to work on? If not, then this article is for you. Maybe it's time for your company to conduct an operational audit.
The challenge for any innovation is to bring practical benefits to business as quickly as possible. Each company goes through its own time cycle to achieve results, however, there are those that can move faster than others. The secret is using the right innovation algorithm. If you want to start benefiting from QVALON as quickly as possible, this article is for you.
Practical experience applying QVALON for checking the contractors and comments implementation.
In our new article, we will tell you about the introduction of checklists at industrial enterprises. How, to whom and why QVALON can be useful in this industry.