Advancing intelligence to support exceptional customer experience

Technology and resources to drive superior performance of frontline teams, enhance your brand and improve profitability

What QVALON Brings to Businesses

Consistency
Ensure consistency while executing operational standards across your entire retail network.
Customer Satisfaction
Achieve higher customer satisfaction and loyalty by providing an exceptional brand experience.
Business Efficiency
Maximize business efficiency, resource utilization, and compliance requirements to increase profitability.
Analytics
Provide leadership with analytics-based intelligence and workforce development tools that drive results.
Cost-Effective Approach
Our team delivers a personalized, simple, and cost-effective approach to growing your business.

Features that make it possible

AuditAudits let you take action before issues become a problem
LearningEducate your staff about company standards and processes
CollaborationEnjoy embedded video chat and messenger in one place
TasksCut out inefficient tasks to increase productivity
AnalyticsScale your retail business and make better decisions.
MerchandisingMonitor compliance with photos and provide quick feedback

Retailers Benefits

35%Productivity GrowthQVALON users report improved and more efficient auditing processes.	7%Revenue GrowthQVALON users see an increase in profits due to enhanced service quality.
9%Reduction in CostsQVALON users enjoy savings through payroll optimization, budget reductions for consumables, and cost reductions for contractors.	15%Loyal Audience GrowthQVALON users experience a positive trend in the Consumer Satisfaction Index (20%) and their Voice of the Customer programs (22%).

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What Our Customers Say About Us

Paul Richter Director of Sales Operations, HENDERSON

“QVALON is a very user-friendly, highly customizable platform that can be implemented in a plethora of ways. The support team has an extremely fast response time (often identifying and beginning to address issues before you have a chance to reach out to them about it).”

Valeriy Rjazanov Head of sales Fix Price

“With QVALON, we are going to move all business processes into a mobile application.”

James Samarkin Regional Director of ZENDEN Group Zenden

“Optimization is good when it is effective. That's why we work with QVALON.”

Evgeniya Golovkova CEO at Kuzina Kuzina

“Thanks to the implementation of QVALON, we have simplified the process of analyzing the results of inspections and automated the process of training new employees.”

Paul Schlader Owner, Birch Coffee

“QVALON is truly a lifesaver, to say the least. It has saved me many times.”

Irene Kogut Shop Design and Merchandising Supervisor, Amway

“We have been working with QVALON since 2019, and we are fully satisfied with the service provided. We hope for further development of the system.”

Ian Lyubimov National Project Manager, Burger King

“We are pleased with the results. We are able to identify opportunities to improve the process of interaction with cleaning companies and training personnel who are involved in daily maintenance.”

Olly Konova Quality Director, World Class

“QVALON simplifies processes related to analytics, operational data collection and evaluation of audit results, as well as control over task implementation.”

Michael Sviri Store Operations Support Manager, MODIS

“QVALON is a very flexible platform that can be quickly adjusted to new tasks and can be used to ‘work on mistakes’ made with previous tasks.”

Andrew Frost Deputy Head of the IT Department, BILLA

“QVALON helps us maintain internal quality standards at the level we strive for.”

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How QVALON Works

Store teams can use the mobile app to:

Execute tasks and track any store issues.
Conduct regular store audits and inspections.
Benefit from e-learning and complete performance assessment forms.
Report to the management team with ease.

Management teams have web access to:

Use analytics to see a chain’s performance in real time — per store and per region.
Introduce new rules and standards to the retail chain.
Easily collaborate with store and regional managers.
Collect data across the entire chain in seconds.

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News & Insights from QVALON

Best Practices

Problems in conducting retail audit and how QVALON can help to overcome them

There are problems in conducting retail audit that can affect the quality of the audit process itself. Learn what these problems are and how to solve them.

Best Practices

Step-By-Step Guide to Drafting Your HACCP Plan (GMP) And How QVALON Can Help You

This is where software like QVALON are assisting food businesses to quickly and conveniently execute HACCP plans that meet current requirements and compliances.

Best Practices

QVALON's Complete Guide to Standard Operating Procedure (SOP)

Retail companies can’t flourish without Standard Operating Procedures in place. Here is a complete guide to SOPs and what we can do for you.