Advancing intelligence to support exceptional customer experience

Technology and resources to drive superior performance of frontline teams, enhance your brand and improve profitability

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What QVALON Brings to Businesses

  • Consistency

    Ensure consistency while executing operational standards across your entire retail network.

  • Customer Satisfaction

    Achieve higher customer satisfaction and loyalty by providing an exceptional brand experience.

  • Business Efficiency

    Maximize business efficiency, resource utilization, and compliance requirements to increase profitability.

  • Analytics

    Provide leadership with analytics-based intelligence and workforce development tools that drive results.

  • Cost-Effective Approach

    Our team delivers a personalized, simple, and cost-effective approach to growing your business.

Retailers Benefits

35%Productivity GrowthQVALON users report improved and more efficient auditing processes. 7%Revenue GrowthQVALON users see an increase in profits due to enhanced service quality.
9%Reduction in CostsQVALON users enjoy savings through payroll optimization, budget reductions for consumables, and cost reductions for contractors. 15%Loyal Audience GrowthQVALON users experience a positive trend in the Consumer Satisfaction Index (20%) and their Voice of the Customer programs (22%).

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What Our Customers Say About Us
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Paul Richter Director of Sales Operations, HENDERSON

“QVALON is a very user-friendly, highly customizable platform that can be implemented in a plethora of ways. The support team has an extremely fast response time (often identifying and beginning to address issues before you have a chance to reach out to them about it).”

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James Samarkin Regional Director of ZENDEN Group Zenden

“Optimization is good when it is effective. That's why we work with QVALON.”

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Paul Schlader Owner, Birch Coffee

“QVALON is truly a lifesaver, to say the least. It has saved me many times.”

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Irene Kogut Shop Design and Merchandising Supervisor, Amway

“We have been working with QVALON since 2019, and we are fully satisfied with the service provided. We hope for further development of the system.”

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Ian Lyubimov National Project Manager, Burger King

“We are pleased with the results. We are able to identify opportunities to improve the process of interaction with cleaning companies and training personnel who are involved in daily maintenance.”

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Olly Konova Quality Director, World Class

“QVALON simplifies processes related to analytics, operational data collection and evaluation of audit results, as well as control over task implementation.”

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Michael Sviri Store Operations Support Manager, MODIS

“QVALON is a very flexible platform that can be quickly adjusted to new tasks and can be used to ‘work on mistakes’ made with previous tasks.”

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Andrew Frost Deputy Head of the IT Department, BILLA

“QVALON helps us maintain internal quality standards at the level we strive for.”

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How QVALON Works

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Store teams can use the mobile app to:

  • Execute tasks and track any store issues.
  • Conduct regular store audits and inspections.
  • Benefit from e-learning and complete performance assessment forms.
  • Report to the management team with ease.
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Management teams have web access to:

  • Use analytics to see a chain’s performance in real time — per store and per region.
  • Introduce new rules and standards to the retail chain.
  • Easily collaborate with store and regional managers.
  • Collect data across the entire chain in seconds.

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