Industry

QVALON for New & Emerging

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Paul Richter Director of Sales Operations, HENDERSON

“QVALON is a very user-friendly, highly customizable platform that can be implemented in a plethora of ways. The support team has an extremely fast response time (often identifying and beginning to address issues before you have a chance to reach out to them about it).”

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James Samarkin Regional Director of ZENDEN Group Zenden

“Optimization is good when it is effective. That's why we work with QVALON.”

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Paul Schlader Owner, Birch Coffee

“QVALON is truly a lifesaver, to say the least. It has saved me many times.”

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Irene Kogut Shop Design and Merchandising Supervisor, Amway

“We have been working with QVALON since 2019, and we are fully satisfied with the service provided. We hope for further development of the system.”

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Ian Lyubimov National Project Manager, Burger King

“We are pleased with the results. We are able to identify opportunities to improve the process of interaction with cleaning companies and training personnel who are involved in daily maintenance.”

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Olly Konova Quality Director, World Class

“QVALON simplifies processes related to analytics, operational data collection and evaluation of audit results, as well as control over task implementation.”

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Michael Sviri Store Operations Support Manager, MODIS

“QVALON is a very flexible platform that can be quickly adjusted to new tasks and can be used to ‘work on mistakes’ made with previous tasks.”

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Andrew Frost Deputy Head of the IT Department, BILLA

“QVALON helps us maintain internal quality standards at the level we strive for.”

Pandemic has led to change in customer behaviour with renewed acceptance to digital platforms. Dark stores or distribution centres are one such recent trend which are solely dedicated to support online sales. With the whole business model dependent on technology, any improvement is set to take them closer to their business goals.

QVALON Helps With

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Key metrics

Stay on top of crucial reports that reflect the business health of your organization, such as order delivery time, average order volume, inventory loss, revenue generation index (RGI), year-on-year sales, bounce rate, incomplete orders, customer satisfact

Digitized Expiration Monitoring

Reduce inventory loss and digitize daily checking with focus on products set to expire in near future. Notify store teams to check selected inventory only and save their time for more productive tasks, such as assisting delivery teams.

Store maintenance

Share visual merchandising standards, marketing materials, schematics and POGs. Send quick feedback with photo-based reporting and avoid confusing long text replies. Communicate via in-built audio-video conversation tool to fast information exchange to ma

Analytics

Spot trends in crucial reports to find root causes of non-compliance and work upon needed corrections. Make accurate predictions for future performance and accordingly set targets for retail units.

Store visits

Do online review of actual operational quality against standards so as to assist teams to overcome deficiencies. Digitally source knowledge from staff regarding the challenges they face in fulfilling their roles and suggestions on how tasks can be execute

Compliance control

Stay on top of minor issues which can cause major sales loss such as out-of-stock inventory, staff team work hour mismanagement, equipment malfunctions, regulatory inspections, etc. Get notified as per priority of such issues to schedule tasks and designa