Industry

QVALON for Government Agencies

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Paul Richter Director of Sales Operations, HENDERSON

“QVALON is a very user-friendly, highly customizable platform that can be implemented in a plethora of ways. The support team has an extremely fast response time (often identifying and beginning to address issues before you have a chance to reach out to them about it).”

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James Samarkin Regional Director of ZENDEN Group Zenden

“Optimization is good when it is effective. That's why we work with QVALON.”

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Maxim Terekhin Senior E-Commerce Manager Netcost Market

“QVALON liberated us from heaps of monotonous tasks.”

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Paul Schlader Owner, Birch Coffee

“QVALON is truly a lifesaver, to say the least. It has saved me many times.”

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Irene Kogut Shop Design and Merchandising Supervisor, Amway

“We have been working with QVALON since 2019, and we are fully satisfied with the service provided. We hope for further development of the system.”

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Ian Lyubimov National Project Manager, Burger King

“We are pleased with the results. We are able to identify opportunities to improve the process of interaction with cleaning companies and training personnel who are involved in daily maintenance.”

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Olly Konova Quality Director, World Class

“QVALON simplifies processes related to analytics, operational data collection and evaluation of audit results, as well as control over task implementation.”

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Michael Sviri Store Operations Support Manager, MODIS

“QVALON is a very flexible platform that can be quickly adjusted to new tasks and can be used to ‘work on mistakes’ made with previous tasks.”

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Andrew Frost Deputy Head of the IT Department, BILLA

“QVALON helps us maintain internal quality standards at the level we strive for.”

Government entities and agencies were not immune to it the unforeseen circumstances due to the pandemic. They had to communicate to the rest on how to adapt, while adapting themselves and leading by an example. As such technological integration is even more crucial to government authorities.

QVALON Helps With

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Key metrics

Stay on top of crucial reports that reflect the overall health of a government organization, such as revenue generation index (RGI), employee record (absenteeism), finance control, public opinion, operating expense, and more.

Analytics

Spot trends in crucial reports to find root causes of non-compliance and work upon needed corrections. Make accurate predictions for future performance and accordingly set targets for retail units.

Digital audits and surveys

Move on from checklists, reports, spreadsheets and notices in hard copies. Do online review of actual operational quality against standards so as to assist teams to overcome deficiencies.

Employee training & coordination

Train new employees on responsibilities, duties, policies, protocols, legal parameters pertaining to their individual job roles and that of their department. Digitally source knowledge from staff regarding the challenges they face in fulfilling their role

Communications

Maintain close coordination between inter and intra departmental teams staffs that are usually spread over large geographies. Keep teams updated on any recent revisions in local policies or protocols.

Corruption control

Designate responsibilities as per individual duties of employees. Define process flows in case of success, failure, or delay in execution of assigned tasks. Use photo-based reports for quick and easy-to-understand feedback. Leverage real-time metrics to s

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