You need to answer all the questions on the checklist to get a result

The store's sign is clean, without polluting elements

The sticker "store operating mode" is placed on the display window, the data about the operating mode is up-to-date

The window glass is clean, without prints, traces of design elements.

The ex-display space is clean, the catwalks are clean, without dust, foreign pollutants

The showcase is designed in accordance with the instructions (designs in the showcase, grouping of mannequins, looks on mannequins correspond to the instructions)

Clothes on mannequins are steamed, anti-theft sensors, security tags removed

The price tags of the mannequins correspond to the price of the presented goods, the prices are current

The light is directed at the mannequins, according to the instructions for targeting light streams

Security gates are designed according to the latest instructions

Grouping and placement of mannequins corresponds to the instructions for the design of the entrance group

The mannequins are dressed according to the instructions

Anti-theft sensors, security tags removed, clothing is steamed

The product layout corresponds to the instructions

Number of pieces in stacks of at least 6 units

Price navigation is present according to the instructions

The light is directed at the mannequins, according to the instructions for targeting light streams

Action area mannequins are dressed in accordance with the instructions

Action area mannequins have security tags, price tags are hidden, protective magnets are removed, clothes are steamed

The goods presented on mannequins in the hall are not less than 6 units

The product presented on the Action area mannequins is located so that the customer can easily find it without the help of the seller

Action area is lit according to the instructions for targeting light streams

The hits stated in the instructions are presented on the fronts, no violations of the presentation (random check of at least 5 items from the list)

The "attractive price" product is presented as per the order, no violations of the presentation, the price minimum is met (random check of at least 3 items from the list)

The rules of profile, front-end presentation are followed according to the equipment configuration instructions

The rules for the presentation of goods by quantity, color, interchangeability, size, model, product are observed

There is no overload of equipment, the customer's access to the product is free

There are no voids on commercial equipment

Order is maintained on the tables, shelves, the stacks are even, the goods are not messy

Order is maintained on the baskets, belts are tied up, products do not drag on the floor

Hangers are used according to the standard

In case of random check of any 3 items, there is no unsorted product

Price tags on all goods are placed according to the instructions for placing price navigation, correspond to the price of the laid out, hang out goods

Security tags designed in accordance with the rules as per the instructions

In case of random check of any 3 items for compliance with the price in the database, there is no undervalued product

In case of random check of any 3 times there are no goods without sensors

The promotional product is presented according to the instructions

Commercial equipment along the central hall of the department is placed even, does not go beyond the general line

In case of random check of any 3 times there are no goods without sensors

In case of random check of any 3 items for compliance with the price in the database, there is no undervalued product

Security tags designed in accordance with the rules as per the instructions

Price tags on all goods are placed according to the instructions for placing price navigation, correspond to the price of the laid out, hang out goods

In case of random check of any 3 items, there are no unsorted goods

The equipment is kept in order, the clothes do not touch the floor

Torsos are designed according to the instructions

There are no voids on commercial equipment

There is no overload of equipment, the customer's access to the product is free

The baskets are disassembled and have a neat appearance

One item is hung on the bracket

The "attractive price" product is presented as per the instructions, no violations of the presentation, the price minimum is met (random check of at least 3 items from the list)

The hits stated in the instructions are presented on the fronts, no violations of the presentation (random check of at least 3 items from the list)

Commercial equipment along the central hall of the department is placed even, does not go beyond the general line

Promotional product is presented according to the instructions

The equipment is maintained in order, there are no foreign objects

There are no voids on commercial equipment

There is no overload of equipment, the customer's access to the product is free

Security tags designed in accordance with the rules as per the instructions

In case of random check of any 3 items for compliance with the price in the database, there is no undervalued product

Price tags on all goods are placed according to the instructions for placing price navigation, correspond to the price of the laid out, hang out goods

The product is presented in the sales area according to the instructions

Mirrors, floor, walls, curtains are clean

Fitting rooms are not occupied by goods, equipment, and are used for their intended purpose.

There are no security tags, alarms on the floor, behind mirrors and hooks of the fitting rooms

Hangers are disassembled, sorted by type

The standards of the seller's work in the fitting rooms are fulfilled

The cash desk is clean, there are no foreign objects on the table, at the table, near the boxes with goods

All cash promo materials are present, designed according to the requirements

All cash documentation of the current day is carefully stored in a special compartment of the cash register manager's workplace, or in a drawer of the desktop in the office

Hangers are disassembled, sorted by type

Reserved Items for customers are stored strictly in the checkout area, equipped with a special information tag

In the absence of a cashier, the cashier desk is under a password.

There are no discrepancies between the DS in operating cash registers and the FR data

The standard of service at the checkout is observed, scripts are spoken

During the audit, there are no queues at the checkout (no more than 4 customers at one checkout)

The book of reviews and suggestions is filled in, measures to implement reviews and suggestions are taken in a timely manner (all reviews are answered by the DM)

The consumer corner contains up-to-date information about the company's activities, in accordance with the requirements of Russian Agency for Health and Consumer Rights

The warehouse is organized according to the "Instructions for warehouse storage".

The warehouse planogram is available, up-to-date, placed according to the "Instructions for warehouse storage", signed by the DM.

If there are deviations from the "Instructions for warehouse storage" because of the individual characteristics of the stock, the planogram has a RM agreement in the form of visa, date.

There are no personal belongings of the personnel in the warehouse area

The evacuation plan is present, up-to-date, and signed by the manager

Documents from the lessor are requested, the register is maintained

Logs of conducting briefings on industrial safety, labor protection and environment, accounting for fire extinguishers are present, are maintained in a timely manner

HR records management is conducted in accordance with the company's order and requirements

Cash documents are collected according to the current requirements from the accounting department

Day-to-day refunds are issued in accordance with established standards, the presence of DM visas, or his deputy is present

Not day-to-day refunds are issued in accordance with established standards, the presence of DM visas, or his deputy is present, recorded in the database, the goods are registered

There are no discrepancies between the DS in the main cash register and the cash book in SAP

The information board for the staff is designed in accordance with the instructions, all documents are up-to-date

Daily five-minute sessions are held

The map of the day is compiled and up-to-date

The shift schedule is maintained, presented on the board for staff, the hours limit is monitored

The appearance of the staff meets the company's standards

The doors to the utility rooms are always closed. The staff uses combination locks

The staff knows the current commercial indicators posted on the staff board

The staff knows the tasks for the day

Store employees can answer any 2 sample questions within the framework of the regulations on service standards in the sales and fitting room areas

Employees can answer any 2 sample questions within the framework of the regulations on the standards of service at the checkout

The work of the cleaning company's employees is satisfactory, the floors in the sales area are clean, there is no garbage, the bins are not overfull

The appearance of the PSC employees is neat, meets the requirements of the contract with the PSC. The badge on the company's blue ribbon is present

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