May 10-12, 10:00, Chicago 🇺🇸

Retail Innovation Conference

Retail Offline

About Event

The Connecting Point for Omnichannel & CX Leaders

For nearly a decade, the Retail Innovation Conference has been a go-to destination for senior leaders and experience executives to converge, collaborate and explore new paths to grow. The acceleration of digital behaviors during the pandemic have reaffirmed the importance of an omnichannel mindset. That’s why we are now offering dedicated programming focused on the trends, issues and challenges driving leadership priorities.

Agenda at a Glance

Tuesday, May 10th, 2022 – (Pre-Conference – All-Access Pass holders only)

11:00 AM – 07:00 PM Pre-Conference Registration & Check-in Open
01:00 PM – 04:00 PM Store Tours
03:00 PM – 03:50 PM Workshops Phase 1
04:00 PM – 04:50 PM Workshops Phase 2
05:00 PM – 05:50 PM Workshops Phase 3
06:00 PM – 08:00 PM VIP Meet & Greet Reception
06:00 PM – 08:00 PM 40 Under 40 Awards Reception

Wednesday, May 11th, 2022

07:00 AM – 05:00 PM Registration & Check-in Open
08:30 AM – 08:40 AM Welcome & Opening Remarks
08:40 AM – 09:30 AM Main Stage Opening Keynote
09:00 AM – 06:00 PM Expo Hall Open
09:30 AM – 10:15 AM Networking Break
10:30 AM – 12:00 PM Track 1: 
Converging Customer-First and Employee-First Strategies 
Track 2: 
Connecting Content, Community & Commerce
Track 3: 
Designing & Optimizing Your Omnichannel Roadmap
12:00 PM – 01:30 PM Lunch & Networking
01:30 PM – 02:15 PM Afternoon Main Stage Keynote
02:30 PM – 03:00 PM Track 1: 
Converging Customer-First and Employee-First Strategies 
Track 2: 
Connecting Content, Community & Commerce
Track 3: 
Designing & Optimizing Your Omnichannel Roadmap 
03:00 PM – 03:30 PM Networking Break
03:30 PM – 04:45 PM Track 1: 
Converging Customer-First and Employee-First Strategies 
Track 2: 
Connecting Content, Community & Commerce
Track 3: 
Designing & Optimizing Your Omnichannel Roadmap 
04:30 PM – 06:00 PM Networking Cocktail Reception
05:00 PM – 05:30 PM Brand Experience Awards Ceremony

Thursday, May 12th, 2022

07:00 AM – 03:00 PM Registration & Check-in Open
09:00 AM – 03:00 PM Expo Hall Open
09:05 AM – 09:10 AM Welcome & Chair’s Review Of Day One
09:10 AM – 09:50 AM Main Stage Keynote
10:00 AM – 12:15 PM Track 1: 
New Revenue Models 
Track 2: 
Leveling Up CX with Cutting-Edge Tech 
Track 3: 
Winning at Supply Chain, Fulfillment and More
12:15 PM – 01:30 PM Lunch & Networking
01:30 PM – 02:45 PM Track 1: 
New Revenue Models 
Track 2: 
Leveling Up CX with Cutting-Edge Tech 
Track 3: 
Winning at Supply Chain, Fulfillment and More