May 10-12, 10:00, Chicago 🇺🇸
Retail Innovation Conference
Retail OfflineAbout Event
The Connecting Point for Omnichannel & CX Leaders
For nearly a decade, the Retail Innovation Conference has been a go-to destination for senior leaders and experience executives to converge, collaborate and explore new paths to grow. The acceleration of digital behaviors during the pandemic have reaffirmed the importance of an omnichannel mindset. That’s why we are now offering dedicated programming focused on the trends, issues and challenges driving leadership priorities.
Agenda at a Glance
Tuesday, May 10th, 2022 – (Pre-Conference – All-Access Pass holders only)
| 11:00 AM – 07:00 PM | Pre-Conference Registration & Check-in Open |
| 01:00 PM – 04:00 PM | Store Tours |
| 03:00 PM – 03:50 PM | Workshops Phase 1 |
| 04:00 PM – 04:50 PM | Workshops Phase 2 |
| 05:00 PM – 05:50 PM | Workshops Phase 3 |
| 06:00 PM – 08:00 PM | VIP Meet & Greet Reception |
| 06:00 PM – 08:00 PM | 40 Under 40 Awards Reception |
Wednesday, May 11th, 2022
| 07:00 AM – 05:00 PM | Registration & Check-in Open |
| 08:30 AM – 08:40 AM | Welcome & Opening Remarks |
| 08:40 AM – 09:30 AM | Main Stage Opening Keynote |
| 09:00 AM – 06:00 PM | Expo Hall Open |
| 09:30 AM – 10:15 AM | Networking Break |
| 10:30 AM – 12:00 PM |
Track 1: Converging Customer-First and Employee-First Strategies Track 2: Connecting Content, Community & Commerce Track 3: Designing & Optimizing Your Omnichannel Roadmap |
| 12:00 PM – 01:30 PM | Lunch & Networking |
| 01:30 PM – 02:15 PM | Afternoon Main Stage Keynote |
| 02:30 PM – 03:00 PM |
Track 1: Converging Customer-First and Employee-First Strategies Track 2: Connecting Content, Community & Commerce Track 3: Designing & Optimizing Your Omnichannel Roadmap |
| 03:00 PM – 03:30 PM | Networking Break |
| 03:30 PM – 04:45 PM |
Track 1: Converging Customer-First and Employee-First Strategies Track 2: Connecting Content, Community & Commerce Track 3: Designing & Optimizing Your Omnichannel Roadmap |
| 04:30 PM – 06:00 PM | Networking Cocktail Reception |
| 05:00 PM – 05:30 PM | Brand Experience Awards Ceremony |
Thursday, May 12th, 2022
| 07:00 AM – 03:00 PM | Registration & Check-in Open |
| 09:00 AM – 03:00 PM | Expo Hall Open |
| 09:05 AM – 09:10 AM | Welcome & Chair’s Review Of Day One |
| 09:10 AM – 09:50 AM | Main Stage Keynote |
| 10:00 AM – 12:15 PM |
Track 1: New Revenue Models Track 2: Leveling Up CX with Cutting-Edge Tech Track 3: Winning at Supply Chain, Fulfillment and More |
| 12:15 PM – 01:30 PM | Lunch & Networking |
| 01:30 PM – 02:45 PM |
Track 1: New Revenue Models Track 2: Leveling Up CX with Cutting-Edge Tech Track 3: Winning at Supply Chain, Fulfillment and More |