The Daily Checklist for the Director of a Furniture Store

Do the exterior appearance of the storefronts and windows facing the street or mall (clean, without damages) meet the standards?

• Yes
• No

Do all the signs work properly and are they intact (is the lighting working, are the signs whole and not broken)?

• Yes
• No

Is the studio entrance not cluttered with other goods?

• Yes
• No

Is the banner on the shopping center allowed and in clear, non-faded condition?

• Yes
• No

Is the sign on the shopping center in good condition, lit up and not flashing, if it is allowed?

• Yes
• No

Do the exterior appearance of the storefronts and windows facing the street or mall have no damages?

• Yes
• No

Is the appearance of the storefronts and windows facing the street or mall gallery (clean)?

• Yes
• No

Is there current information about federal actions displayed on the storefronts and stained glass windows?

• Yes
• No

Are the tiles and railings on the porch in good condition?

• Yes
• No

Is the entrance properly arranged (working hours, stickers on the glass door, replacing the yellow circle for people with disabilities, open/closed, stickers about payment methods and accepted payment cards)?

• Yes
• No

Can you navigate to the studio with the presence of quality and clear landmarks in the shopping center?

• Yes
• No

Do all the signs work properly and are they intact (is the lighting working, are the signs whole and not broken)?

• Yes
• No

Is the studio entrance not cluttered with other goods?

• Yes
• No

Is the banner and sign on the shopping center allowed and in good condition?

• Yes
• No

Is there an information board with the necessary list of documents present in the studio?

• Yes
• No

Are the walls of the studio in good condition and clean?

• Yes
• No

Do all the ceiling lights and display lighting in each exhibit work?

• Yes
• No

Are the floors in the studio clean?

• Yes
• No

Is the floor covering free of defects such as chips and cracks?

• Yes
• No

Are the exhibition samples clean?

• Yes
• No

Do the exhibition samples have no complaints? (Check the 3 presented samples)

• Yes
• No

Do the samples and the inside of the samples have no foreign objects?

• Yes
• No

Does the absence of unnecessary information and unauthorized announcements exist?

• Yes
• No

Do unoccupied commercial spaces not exist?

• Yes
• No

Is the temperature comfortable in the trading hall?

• Yes
• No

Is order maintained and are there no foreign objects in the utility rooms?

• Yes
• No

Is the cooler functional and equipped with all necessary components?

• Yes
• No

Art thou coffee machine and kettle (clean, functional)?Answer:

• Yes
• No

Are the cables from the office equipment at the designers' workstations bundled together?

• Yes
• No

Is the designers' workspace functional, free of extraneous objects, with a second monitor in working order and positioned for comfortable client participation in the design process?

• Yes
• No

Do the designers have personal belongings at their workplace, such as a mobile phone or charger, or are all personal items stored on a coat rack or in a cabinet?

• Yes
• No

Is there an information board with the necessary list of documents present in the studio?

• Yes
• No

Is the visitor counter obstructed by banners, stands, or other items?

• Yes
• No

Is the condition of the studio walls without damage?

• Yes
• No

Are the walls in the studio clean?

• Yes
• No

Is the floor covering free of defects such as chips and cracks?

• Yes
• No

Are the floors in the studio clean? (Is cleaning done every day?) Answer: Yes.

• Yes
• No

Do all the ceiling lights and display lighting in each exhibit work?

• Yes
• No

Are all the exhibition samples clean?

• Yes
• No

Are all exhibition samples without complaints?

• Yes
• No

Do the samples and the inside of the samples have no foreign objects?

• Yes
• No

Do unoccupied commercial spaces not exist?

• Yes
• No

Is the temperature comfortable in the trading hall?

• Yes
• No

Is order maintained and are there no foreign objects in the utility rooms?

• Yes
• No

Do you have a functioning and clean bathroom with hygiene supplies available?

• Yes
• No

Is the cooler functional and equipped with all necessary components?

• Yes
• No

Art thou coffee machine and kettle (clean, functional)?Answer:

• Yes
• No

Is tea and coffee available for customers?

• Yes
• No

Are the cables from the office equipment at the designers' workstations bundled together?

• Yes
• No

Is the designers' workspace functional, free of extraneous objects, with a second monitor in working order and positioned for comfortable client participation in the design process?

• Yes
• No

Do the designers have personal belongings at their workplace, such as a mobile phone or charger, or are their personal items stored on a hanger or in a cabinet?

• Yes
• No

Is the banner stand located in the entrance area of the studio or in well-visible passageways?

• Yes
• No

Is the completeness and quality of the banner stand design (advertising content, catalogs) satisfactory?

• Yes
• No

Is the exhibition stand in proper condition, filled with samples and catalogs?

• Yes
• No

Are the samples on the exhibition stand in proper condition with handles securely attached (clean, without cracks and chips)?

• Yes
• No

Doth the video panel be situated in the central zone of the studio or in passageways that are well viewed?

• Yes
• No

Is the video panel turned on and broadcasting promotional campaigns?

• Yes
• No

Is there a price tag on every kitchen set, as well as other furniture and appliances, according to the established regulations and promotions?

• Yes
• No

Is there current POS material according to the approved regulations on the displayed furniture samples?

• Yes
• No

Is the payment terminal clean and in working condition?

• Yes
• No

Is the banner stand located in the entrance area of the studio or in well-visible passageways?

• Yes
• No

Is the completeness and quality of the banner stand design (advertising content, catalogs) satisfactory?

• Yes
• No

Is the exhibition stand in proper condition, filled with samples and catalogs?

• Yes
• No

Are the samples on the exhibition stand in proper condition with all handles securely fastened (clean, without cracks and chips)?

• Yes
• No

Doth the video panel be situated in the central zone of the studio or in passageways that are well viewed?

• Yes
• No

Is the video panel turned on and broadcasting current advertising promotions?

• Yes
• No

Doth background music playeth in the studio or is information about new products and current promotions being broadcasted?

• Yes
• No

Is there a price tag on every kitchen set, as well as other furniture and appliances?

• Yes
• No

Is the current POS material installed on the displayed furniture samples?

• Yes
• No

Is the payment terminal clean and in working condition?

• Yes
• No

Do designers appear neat and follow corporate dress code?

• Yes
• No

Do the designers in the studio have current and easily readable badges?

• Yes
• No

Are the designers located in the trading hall?

• Yes
• No

Doth the designer who meeteth the client useth a tablet computer, and is the tablet in proper condition (functioning and clean)?

• Yes
• No

Do designers offer clients tea/coffee?

• Yes
• No

Do designers appear neat and follow corporate dress code?

• Yes
• No

Do the staff have current and easily readable badges with their positions?

• Yes
• No

Do the designers have their location in the sales floor (should the manager approach and greet the customer within 10 seconds)?

• Yes
• No

Doth the designer who meeteth the client useth a tablet computer, and is the tablet in proper condition (functioning and clean)?

• Yes
• No

Hast thou checked at least two designers for their knowledge and methodology of working with tablet computers (registering clients, processing orders, demonstrating finished solutions)?

• Yes
• No

Do designers offer clients tea/coffee?

• Yes
• No

Do the employees work according to a work schedule?

• Yes
• No

Doth the designer knoweth the plan of sale of the studio?

• Yes
• No

Doth the designer knoweth his personal sales plan?

• Yes
• No

Doth the director of the studio know where "The Internship Diary" is located?

• Yes
• No

Doth the intern knoweth his plan of learning for the day?

• Yes
• No

Doth the designer undergo training according to the "Development Plan"?

• Yes
• No

Doth the designer knoweth the current system of motivation?

• Yes
• No

Doth the designer possesseth the algorithm for working with conversion?

• Yes
• No

Doth the designer knoweth the algorithm for the script of selling goods?

• Yes
• No

Doth the designer knoweth the algorithm for working with the average check?

• Yes
• No

Doth the designer knoweth the algorithm for selling goods on credit and installment?

• Yes
• No

Do designers follow recommendations for design projects during initial and subsequent client visits, and do they check at least two recent projects from two designers?

• Yes
• No

Doth the designer knoweth on which days the morning meetings are held and what topics were discussed at the meeting?

• Yes
• No

Do designers tell customers about ongoing promotions during communication with them? (observe if there is a sale happening at the moment) (if there are no customers in the studio, personally ask designers about their knowledge of promotions and scripts related to them)

• Yes
• No

Are clients who miscalculate after measurement monitored by the salon director?

• Yes
• No

Do clients with measurement requests have appointments scheduled after the measurement?

• Yes
• No

Do all active clients have their last calculation date matching the current month?

• Yes
• No

Doth the director knoweth the result of the previous checklist and hath he completed the tasks set forth in the previous audit?

• Yes
• No

Doth the director of the studio have a plan of action for the current month to fulfill the sales and service quality plan?

• Yes
• No

Is the video panel turned on (photo)?

• Yes
• No

Are the monthly A4 format promotions installed on the tabletops? (photo)

• Yes
• No

Do you have advertising flyers and catalogs in stock? (photo)

• Yes
• No

Is there a photo of the general entrance to the salon?

• Yes
• No

Do the exhibition samples have a general appearance?

• Yes
• No

Hath the stand with exhibition samples been set up?

• Yes
• No

Is the "Sample for Sale" sign installed?

• Yes
• No

Hast thou assembled samples of the dining group zones (photo)?

• Yes
• No

Do you have a manager/designer workstation (photo)?

• Yes
• No

Is there an advertising banner available (photo)?

• Yes
• No

Hath the advertisement stand been set up? (Aye or nay)

• Yes
• No

Is the touch screen monitor turned on (photo)?

• Yes
• No

Is there a promotional banner available (photo)?

• Yes
• No

Is the shop window decorated with a promotion (photo)?

• Yes
• No

Do you have A4 flyers with the promotion of the month available (photo)?

• Yes
• No

Is the video panel turned on and broadcasting promotional campaigns?

• Yes
• No

Is the audio accompaniment included?

• Yes
• No

Have the instructions for product placement and placement of POS materials from the merchandising and marketing departments been followed?

• Yes
• No

Art thou POS materials current, whole and clean?

• Yes
• No

Are all positions allowed for sale presented in the trading hall?

• Yes
• No

Is all the accompanying merchandise sorted?

• Yes
• No

Is the table setting neat on all tables and is there order in the compositions?

• Yes
• No

Are the sales zones decorated according to the regulations?

• Yes
• No

Is zoning organized according to product priority?

• Yes
• No

Hath the merchandise taken for sale been moved from the TZ and stored in a specially designated place on the warehouse?

• Yes
• No

Doth the video panel be situated in the central zone of the studio or in passageways that are well viewed?

• Yes
• No

Is the book of reviews and suggestions available?

• Yes
• No

Is the book of reviews and suggestions bound, numbered, and stamped?

• Yes
• No

Have responses been given by the administration to written inquiries?

• Yes
• No

Do you have the legal entity details including INN/OGRN and are they up-to-date?

• Yes
• No

Is the Consumer Protection Law and Trading Rules available?

• Yes
• No

Do you have the addresses and phone numbers of the supervisory authorities that oversee organizations?

• Yes
• No

Are all informational announcements for buyers secured and presented in a presentable manner?

• Yes
• No

Are the wires neatly organized and placed in cable channels in the designer's workspace?

• Yes
• No

Are the wires neatly arranged and placed in cable channels in the exhibition area?

• Yes
• No

Is the electricity in working order?

• Yes
• No

Are the electrical sockets securely fastened?

• Yes
• No

Is the trading equipment in good condition and all the furniture intact?

• Yes
• No

Is the direction of the lighting set correctly?

• Yes
• No

Is the cash register equipment in working condition?

• Yes
• No

Is there order on the desks?

• Yes
• No

Are all the documents and office supplies neatly arranged and personal belongings put away?

• Yes
• No

Are the TV monitors turned on?

• Yes
• No

Is the audio accompaniment included and is the sound level comfortable?

• Yes
• No

Are the working gadgets of the designers functional, charged, and turned on?

• Yes
• No

Is there cleanliness and order in the warehouse premises?

• Yes
• No

Is there no garbage present?

• Yes
• No

Are the shelves in good condition?

• Yes
• No

Hast thou a plan of evacuation?

• Yes
• No

Hath fire extinguishers been installed according to the evacuation plan in the specification and on the storehouse? Is access to the fire extinguishers unobstructed?

• Yes
• No

Is the warehouse equipped with a fire door and are the passages clear?

• Yes
• No

Doth the director of the studio knoweth the number of active clients?

• Yes
• No

Doth the director of the studio knoweth the number of overdue contacts regarding the designers?

• Yes
• No

Do the designers know their active clients? (Ask 2 designers)

• Yes
• No

Do the daily five-minute sessions take place?

• Yes
• No

Doth the director of the studio knoweth the plan/fact of the studio and each designer?

• Yes
• No

Does the studio director discuss KPIs with interior kitchen designers, including registrations, measurements, contracts, ratings, and customer satisfaction?

• Yes
• No

Do the studio director allocate goals for registration to each designer?

• Yes
• No

Do the studio director allocate goals for each designer based on measurements, technical specifications, and contracts?

• Yes
• No

Do the studio director check the completion of operational tasks from the previous cycle and set new project tasks?

• Yes
• No

Hath the director taken two calls per designer in the past week?

• Yes
• No

Do designers appear neat and follow corporate dress code?

• Yes
• No

Is the standard badge installed and worn on the left side?

• Yes
• No

Are there designers in the trading hall?

• Yes
• No

Doth the designer who meeteth the client useth a tablet computer, and is the tablet in proper condition (functional and clean)?

• Yes
• No

Doth the designer take the client's contacts?

• Yes
• No

Doth the designer timely enter the client's contact information into the system?

• Yes
• No