Checklist for a brief inspection of the fitness club

Condition of premises, furniture, lighting, microclimate

• Yes
• No

Cleanliness (assessment of cleaning work). Availability of consumables. Including the appearance of the cleaning.

• Yes
• No

Complete order in the workplace. (In fitness areas, including assessment of equipment placement)

• Yes
• No

Security of the premises. The working condition of the access control systems to the club, biometrics, video surveillance. Current designation of evacuation exits, availability of schemes.

• Yes
• No

The appearance fully complies with the accepted standard, the presence of a badge

• Yes
• No

Compliance with discipline. Charts. Using mobile phones.

• Yes
• No

Compliance with standards, regulations and instructions. See the hint.

• Yes
• No

Assessment of knowledge of services, club news, networking events, club rules, contract terms, etc. Ask the club employee a question.

• Yes
• No

Evaluation of the club's information design and navigation. According to the standard and relevant.

• Yes
• No

Availability and use of forms and presentation materials.

• Yes
• No

Documents, logs, certificates for inspections are up-to-date and correctly filled in, up-to-date. Consumer's corner.

• Yes
• No

Service behavior. Smiles, politeness, benevolence, willingness to help.

• Yes
• No

Interaction between departments. Understanding who to contact on what issue in different situations. Transfer of information between employees.

• Yes
• No

Evaluation of the club's display (selling presentation). Specify the full name of the employee who showed the club.

• Yes
• No

What needs to be improved in the club\Change?

• Yes
• No